Related Articles |
||
Garden Memorial Rocks: Frequently Asked Questions
If you have a question about our Garden Memorial Rocks look here for an answer before sending us an e-mail inquiry. Simply click on the question and you will be taken to the answer. How
are the memorial rocks manufactured and shipped? How
are the memorial rocks manufactured and shipped? How
many years will the memorial rocks last? Do
the memorial rocks require special care? It's important to note that a national expert in the restoration of historical monuments made from marble and granite such as the Tomb of the Unknown Soldier at Arlington National Cemetery (who represents the firm that did most of the artifact restoration for the HMS Titanic) has estimated GFRC cast stone products will last 100-150 years before requiring any restoration work. In fact, he said that is about the same duration after which monuments made from materials such as marble and granite need work. How
are the memorial rocks colored? Their demand for quality is met by skilled craftsmen who enhance the GFRC cast stone with permanent natural shades using a proprietary coloring process which requires no special maintenance in the future. (In fact, as previously mentioned, customers are usually pleased to learn the three basic colors of the memorial rocks will actually appear more lifelike over the years with the helpful affects of the natural elements such as the sun, snow and rain). What
choice of natural colors are available? Is
there a manufacturer's product guarantee? Does
each memorial rock come with an urn to hold cremated remains? Do
the memorial rock prices include the custom bronze plaque? Who installs
it? Remember, the maximum number of characters per line is 43 (each letter, number, space and punctuation is a character that should be counted in this per-line total). The more characters and words on each line, the more the individual characters must be reduced in size to fit the final layout. Once the plaque is received from the bronze foundry, it is pre-installed by the manufacturer into a chiseled recess in the memorial rock before being shipped to its final destination. Who
determines the plaque layout? What if a mistake on the plaque is
my fault? What
if I want to order a plaque that's larger than the standard size? How
many days before I receive my order? How will it be shipped? Since they can weigh between 80-110 lbs., all memorial rocks are carefully packaged in 350-lb. test double-wall corrugated boxes using an industrial foam-in-place system to protect them during transit. They are then shipped via FedEx which usually does not require that someone be home to sign for the package at the time of delivery. Once
the memorial rock arrives, what's the best way to unpack it? Once the package is opened, the industrial foam-in-place packaging system material can be removed by breaking off or carefully cutting it away from the memorial piece-by-piece and disposing of it. (Note: Traditional bubble-wrap or "peanut shell" material isn't suitable for shipping products as heavy as the memorial rocks). Cutting and tearing off parts of the corrugated box often make it easier to access the hardened foam for removal. Please remember, neither we nor the manufacturer are responsible for any damage to the memorial rocks when customers unpack or place them. If a memorial rock was ordered with an internal urn for cremated remains, you should look for it among the packaging foam where it has been wrapped and placed for you to find and hand-tighten into the model according to the instructions provided.. I
ordered a memorial rock with an urn. How do I place the cremated
remains inside it? The memorial rock should then be gently turned over to access the urn receptacle underneath it. Next, as added protection against any moisture getting inside the urn, the role of Teflon Threaded Seal Tape that is shipped with memorial rocks ordered with an urn should be wrapped four or five times in a clockwise direction (while looking at the opening) over itself on the threads located at the bottom of the cremation urn near the hollow opening. Once the cremated remains have been placed inside the urn, the white threaded cap can be hand-tightened onto the end of the urn. (Note: If a customer is concerned about complete security of the cremated remains, a tube of epoxy adhesive can be purchased in advance from a hardware or home improvement store and applied to the threads of the cap which will make it nearly impossible to unscrew the cap again without uncommon and destructive force). Depending on the memorial rock chosen, once the urn is tightened together it is normal for it to extend out from the bottom of the memorial rock which simply requires that a small circular hole be excavated directly underneath where it is going to be finally placed so that the urn rests easily inside it.. Should
I worry about possible theft of the memorial rock? They then dig a hole directly below where the memorial rock will be finally placed, use the lock to secure one end of the chain onto the metal eye bolt, mix the cement in a bucket, fill the hole with the cement slurry, push as much of the remaining length of chain into the cement, and rest the memorial rock over the hole where the chain can dry in the cement and serve as an anchor. Do
you have a catalog to mail? Where
are the Memorial Rocks manufactured? Was this article helpful? Click here to comment. View our selection of Memorial Rocks
Terms | Privacy | Site Map | Links | Contact Us © 2000 Classic Memorials, Inc. All Rights Reserved |
Top