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Home > Customer Service > Frequently Asked Questions > Keepsake Cremation Jewelry

Keepsake Cremation Jewelry FAQ's

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If you have a question about our Keepsake Cremation Jewelry look here for an answer before sending us an e-mail inquiry. Simply click on the question and you will be taken to the answer.

Who fills the pendant with the ashes?
Do all the pendants accommodate ashes?
Do all your pendants open?
Can I put something else into the pendant?
Do you have a catalog to mail?
How does the pendant seal?
Does the pendant come with a chain or cord?
Is the keepsake pendant waterproof?
Can I email a digital image for a laser engraved pendant?

Who fills the pendant with the ashes? arrowTop
The pendants are shipped with instructions, a funnel and glue for filling with remains and sealing. If you do not want to fill it, ask your funeral director or the crematory, they may fill the pendant for you.

Do all the pendants accommodate ashes? arrowTop
No, Although most of the pendants are designed to accommodate some cremated remains the laser engraved pendants do not all hold ashes.

Do all your pendants open? arrowTop
No, Only the ones designed to hold cremated remains.

Can I put something else into the pendant? arrowTop
You can put a small lock of hair or other tiny momento such as some dirt from the gravesite, but the space is very limited.

Do you have a catalog to mail? arrowTop
We do not have printed catalogs. Our website serves as our catalog. This is how we are able to keep our prices low and offer free shipping.

How does the pendant seal? arrowTop
Each pendant is shipped with some glue or epoxy to seal the jewelry piece once the ashes are placed inside. You can review our instructions for doing this.

Does the pendant come with a chain or cord? arrowTop
Yes. Please read the details to the left of the pendant images for this information.

Is the keepsake pendant waterproof? arrowTop
The pendant is sealed with a sealant, but it is not 100% waterproof. It is not recommended to expose the pendant to water or take a shower with it.

Can I email a digital image for a laser engraved pendant? arrowTop
Yes, just make sure the resolution is at least 350 dpi (dots per inch) and it is in .jpeg or .jpg format.

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Everlife Memorials
5233 IH 37, Suite C-14
Corpus Christi, TX 78408
Ph: 800.293.3778